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Customer Terms & Conditions

Purchase Order Content Requirements

Please include the following on the purchase order and send to sales@qpct.com:

  1. QPC Quote Number

  2. Customer Purchase Order number

  3. Billing and Ship To address – include Shipping Instructions (Carrier, Account #, Transit Speed)

  4. Part number and/or a description of the parts to be processed

  5. Lot, Job, and Serial numbers, if applicable

  6. The piece quantity of parts or assemblies

  7. The process specifications including level and revision

  8. The packaging requirements

  9. Special Instructions

  10. End User, if applicable

  11. The requested due date

  12. Name and/or signature of the Purchasing Agent

Conditions of Offered Service 

  • Commercial

    • All shipments are F.O.B. Shipping Point (Origin), from the applicable facility location (see below). Shipping charges are pre-paid and added to the invoice unless other arrangements are made by the customer prior to shipment. Standard shipping is by FedEx ground unless a UPS or other shipper account number is provided at the time the order is placed.

    • Payment: Invoices may be paid using the following 3 methods:

      • Check – remit to Quality Precision Cleaning. 4060 Grant St., Bldg. 18, Unit 100, Washougal, WA 98671

      • Visa, MasterCard and American Express credit cards are accepted. A 3.50% processing fee will be applied.

      • ACH payments are the preferred method of payment. Please contact mjdino@qpct.com to setup your account

    • QPC's minimum order charge is $325.00 per P.O. Effective 11/1/2022.

    • Credit accounts may be established on a Net 30 basis only, following submission and approval of QPC Credit Application, and signing of this Terms and Conditions Agreement. The form is available online at www.qpct.com, or may be requested through Customer Service at (626) 358-4500 or sales@qpct.com

    • Any invoice not paid when due shall bear a late payment charge of $50.00 or 5% of the total invoiced amount (whichever is greater) and may result in cancelation of credit terms.

    • Expedite Requests - Contact Customer Service for availability

      • Qualifiers:

        • QPC will gain customer acceptance prior to scheduling expedite service.

        • Expedite fees to be confirmed by customer in writing.

    • Quotes provided are valid for a period of ninety (90) days from the date of proposal.

    • Subject work shall be received at QPC complete. Unless otherwise agreed, partial quantities or partial orders received, which are not the result of the actions of QPC, may be subject to additional charges or per unit pricing.

    • QPC’s standard work week is Monday through Friday. Work that is required to be accomplished on weekends and/or holidays may be subject to premium rates.

    • QPC shall not be liable for any damage, injury, disruption, or delay, and subsequent cost, resulting from any error and/or omission by Customer/Contractor. Such errors and/or omissions may include, but are not limited to, insufficient or incorrect information about the components, schedule requirements, special handling requirements, specifications, inspection waivers, and/or other details pertinent to the timely and successful execution of QPC’s services.

    • Unless otherwise noted, labor is calculated using QPC standard rates and does not include prevailing wages, Davis Bacon Act, other wage determination rates or Union affiliation.

    • Unless otherwise noted, proposed services do not include a Payment or Performance Bond, or a Waiver of Subrogation. Should these be required, QPC shall provide such a waiver, at additional cost.

    • Unless otherwise noted, QPC will defer to the most current revision of customer’s requested specification.

    • Unless otherwise noted, QPC shall ship completed parts back to the customer in the same shipping containers as initially received. Additional containers, padding, and protections used may be subject to additional charges.

  • Technical

    • QPC recommends that valves for LOX, GOX, Medical Gas, or Oxidizer Systems be disassembled and reassembled with new soft goods. The customer is responsible to supply all new soft goods, fittings, and/or any special lubricants or tooling required for assembly or to perform leak or proof testing.

    • Service quotes assumes that the hardware/parts are new and unused. If the parts are used, then pricing may be subject to change.

    • Prior to processing any parts, the customer must inform QPC if the parts have already been in service and if so, the types of materials and/or chemicals that the parts may have been exposed to. This is to allow QPC the opportunity to conduct an internal assessment of any potential hazards that may exist in the processing of said parts.

    • QPC performs a thorough inspection of all hardware received (unless waived in the PO). Any damage/defects/anomalies will be reported to the customer and must be resolved prior to start of process. Should this result in the hardware being returned, QPC will charge a minimum of 10% of the purchase order total to cover quality administrative costs or $50.00 minimum whichever amount is greater. Partially processed returned hardware will be a 50% charge of the purchase order total. Hardware returned during packaging process will be charged at full cost.

QPC California

5795 Martin Road

Irwindale, CA 91706

Phone: (626) 358-4500

QPC Washington

4060 S. Grant St.

Building 18 #100

Washougal, WA 98671

Phone: (360) 818-2012

Email

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